Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section incorporated into our Online Control Panel features a collection of help articles and frequently asked questions. Aimed towards resolving any common problem that you may stumble upon, they are written by our support team of proficient technicians.

  • Top quality support service

  • Instructional Videos

  • If you want to watch how a task is carried out or how an issue is settled, instead of just reading about it, check out our selection of step–by–step video tutorials. They cover plenty of different topics and will help you swiftly understand how to work with our Online Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 technical support service and come with a 1–hour response guarantee. Our expert technicians will be available 24x7x365 and will rectify any issue that you may run into within less than one hour after the tech support ticket submission. Normally, a reply will be given to you within twenty minutes.