Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is qualified to swiftly deal with all Linux cloud website hosting services customers’ queries and information inquiries. Via our ticket system, you’ll be able to send your request and a support staff fellow member is going to go back to to you in less than max one hour. In reality, practice proves that the common solution time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a crew of licensed professionals who will be prepared to answer to your questions as soon as possible. You’re able to communicate with the technical support crew by launching a support ticket from your Online Control Panel or by submitting us an email message. On business days, you may also contact us on the telephone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a huge know–how base that is built into all parts. In each area, you’ll find a Help press button which will load for you a selection of step–by–step courses on how to utilize a certain element or conduct a certain action. Additionally, we have made tutorial training videos so its possible to get a better idea of the Control Panel’s interface.