Phone Support in Cloud Website Hosting
All our cloud website hosting packages feature phone support 14 hours a day even on official holidays, so if you don't have an account yet, you'll be able to phone us and learn more about our services or whether we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you'll be able to contact the number that is nearer to you. If you are an existing customer, we can assist you in a timely manner with all of the general and billing issues as well as with various tech matters so as to save you time and efforts - we are aware of the fact that sometimes it's easier to talk to a live person and get things done without delay. Of course, some issues cannot be taken care of over the phone, so in such a case you will have to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we offer. Since some issues are more difficult and time-consuming, you will need to open a support ticket if you experience such a problem, still for all the general, billing or small-scale technical issues you can always phone us and we'll assist you without delay to save you the time you'll need to spend on opening a ticket. Even if you do not have an account yet, you're able to find out if you can host your sites on our leading-edge cloud platform or you will be able to receive any other general info about our semi-dedicated services. We have local phone numbers in the U.S.A., Great Britain and Australia along with an international number, which means that you are able to call the one that is closer to your location.