A live chat is a real-time method of communication between a hosting company's support team and its clients. It is a very efficient method to get some information about the website hosting services or get some problem resolved since you're talking with a live representative. The benefits of using a real-time chat service instead of calling or opening a trouble ticket are the lower chance of errors when you exchange information like usernames or domain names, the quicker response time because the communication is real-time and the fact that you don't need to stay on the chat constantly - you're able to do another thing while the representative investigates the issue involved. Furthermore, you are able to join a live chat room from any kind of computer that is connected to the Internet, avoiding the telephone charges that you will have to pay if you're calling to a different country.

Live Chat Support in Cloud Website Hosting

As part of the support services that we supply for all of our Linux cloud website hosting services, you can find live chat support that is online 24/7, even on holidays. You can contact us no matter if you already own an account or not, as we can help you with almost anything, ranging from supplying you with basic information regarding our services in case you aren't our client yet and you're considering to purchase one of our plans, to assisting you with setting up an email account in an email client. Part of the issues are more complicated and time-consuming, and you will have to employ the ticketing system that is integrated in the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we supply with all our Linux semi-dedicated hosting, you'll be able to find the the right answers for any questions you have or get a lot of problems taken care of right away. The service is accessible every single day, so you can get in touch with a representative even on holidays and weekends. If you're unsure which package would be better for your websites or if our innovative cloud hosting platform matches some system requirements, you may join the live chat before purchasing anything. If you're an active customer, you'll be able to get more info about billing issues, account settings as well as various common tech troubles you may experience, for example in case you cannot install an email account in a client on your personal computer. The live chat will save you a lot of time regardless where you are or when you contact us.