Despite the fact that the web hosting service provided by the different companies is de facto the same, each provider has their own platform with its own tweaks and different ways to complete particular procedures. In cases like this, a large knowledge base will be very useful both for people with zero prior experience and for technically capable users who will sooner or later find out how given operations are performed, but will waste valuable time meanwhile. The purpose of such a knowledge base is to make the service fast and easy to use, saving users plenty of time and energy. The end result is gladder clients, since they can swiftly find the info they desire, and significantly less work for the help desk support staff members, because typically the majority of the questions and problems that customers have are already outlined in the knowledge base. On the condition that the articles are written well and cover more topics, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans feature an exhaustive knowledge base where you can find information on all the problems that you might possibly encounter and their resolutions. You can find out how to set up and manage a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but you are not able to send emails, for instance. We have done our absolute best to be as thorough as possible and to encompass all possible options in order to help you save time and efforts and to give you different solutions for every issue. The knowledge base contains informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, whereas if you wish to browse through the whole article archive, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an in-depth online knowledge base for all our current and potential customers, so in case you order a semi-dedicated server package through us, you will be able to find any information that you require at any moment. We have plenty of educational articles, which will help you better understand what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are just two examples. Our detailed guides will help you do anything you like – extract an archive file, import a database, redirect a domain, and so on. On top of that, we also have troubleshooting guidelines, which will permit you to find out what precipitates a given problem and the possible solutions for it. If you’re unable to send e-mail messages or your domain name returns an HTTP 500 error message, for instance, you can check our knowledge base and recover the issue immediately. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.